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Riverside Roofing NW

Services/Roof windows and glazing/

It is almost never the window.

A roof window that drips, mists or sticks is usually telling you about the flashing, the seal or the collar round it rather than about itself. Which matters, because the window is the expensive part and the things round it are not.

No call-out charge, and the phone is answered 24 hours.

01/

Roof window repair.

Four things go wrong with a roof window, and they look much the same from the ceiling. The flashing corrodes or was the wrong kit to begin with. The underfelt collar was never dressed into the frame, so water getting under the covering runs straight past it. The sealed unit fails and mists up between the panes. Or the hinges and the opener seize, usually on a window nobody has opened since it went in.

Only one of those is actually the window, and on most models the misted pane can be swapped without taking the frame out of the roof. So the first thing we do is get up there and work out which of the four it is, because the answers range from an afternoon to a full replacement and you should know which before you commit to anything.

Condensation is the other common call, and it is worth saying that it is not a leak. Water running down the inside of the glass on a cold morning is the room's moisture finding the coldest surface in it. That is a ventilation problem, and it is fixed in the loft rather than on the roof.

What we put right

  • Corroded, lifted or wrong-kit flashings replaced
  • Underfelt collars formed properly where they never were
  • Misted and failed sealed units swapped, frame left in place
  • Perished gaskets and weather seals renewed
  • Seized hinges, catches and electric openers freed or replaced
  • Whole windows replaced like for like where the size still suits
  • Surrounding slates and tiles made good afterwards
  • Condensation traced to its actual cause rather than sealed over

Also called Skylight repair · Leaking Velux · Misted roof window · Velux repair · Rooflight repair

Want a price for this?

Describe what you can see from the ground and we'll tell you what it is likely to be. Coming out to look costs nothing.

02/

Worth knowing.

Leak or condensation?
A leak shows up when it rains. Condensation shows up on cold, still mornings and runs down the glass. They have completely different fixes.
Repair or replace
If the frame is sound, repairing it is usually a fraction of a replacement. If the timber has gone soft at the bottom rail, it is not worth the labour.
Old windows
Parts for a twenty-year-old unit are often still available. We will check before telling you it needs replacing.
What it costs to look
Nothing. There is no call-out charge, and you get a written price before anybody starts.

03/

The other things we do.

Most jobs turn out to be more than one of these at once. If you're not sure which you need, describe what you can see and we'll work it out.

Get the rooflight looked at.

Coming out to look costs nothing and there's no call-out charge. You get a written price before anyone lifts a slate.

Fill this in and we'll come back to you the same day, usually within a couple of hours. If water is coming in right now, don't type — phone.

07743 455071
  1. 01We ring you back to talk through what you've got.
  2. 02We come out and look at the roof properly, free of charge.
  3. 03You get a written price with nothing hidden in it.

We use your details to quote for the work and nothing else. No mailing list, and we don't pass them on. Or just ring 07743 455071.

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